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Does Vertical Leisure have insurance? |
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Yes, Vertical Leisure has product liability insurance. It covers any manufacturing fault with our products.
However, it does not cover misuse, incorrect installation, modification or any other personal or third party injury or damage caused by any of these. It also does not cover personal injury caused by the actual use of a pole which is entirely at the owner and/or users discretion.
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What delivery methods are available? |
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Vertical Leisure delivers X-Pole by a contracted carrier. We negotiate the best delivery charges possible.
Options are available for 48 hr and next day delivery charges. These are selectable in the web shop when an order is placed.
Delivery times are from the 'day of despatch'. So if an order is placed on a Monday morning before 11 o'c it should be despatched on Monday and will be delivered using a 48 hour service on Wednesday (any time during the day up to 7o'c).
Similarly an order received after 11o'c Monday will be despatched the following day, Tuesday, and will be delivered on Thursday (any time during the day up to 7o'c).
X-Pole is not a delivery company and we really on outside carriers and therefore cannot be held responsible for late delivery. X-Pole will try its very best to give you the best service possible but be responsible for actions outside our control.
Special Note: Scottish 24hr deliveries are not guaranteed in Scotland. |
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X-Pole can be ordered either using on our Online web shop or by calling +44 (0)1707 665933.
IMPORTANT NOTE:
It is very important that you measure your room height before ordering and check what extensions you need (if any are required). Do not forget the standard X-Pole sets go from 2235mm (7'4" or 88") to 2745m (9' 108").
If you have any queries or questions regarding your ceiling height or what to order please call +44 (0)1707 665933 Vertical Leisure is here to help. |
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Export Sales and VAT sales tax |
In the UK all consumer prices have VAT sales tax of 17.5% included in the price.
VAT is payable at UK rates on all sales in the UK and Europe.
However, VAT is deducted on all exports outside Europe or if the purchaser has a VAT registration number.
Vertical Leisure sells goods on an FOB (Free on Board) plus freight basis. All local taxes and import costs/duties applicable to the importation to delivery destination are the responsibility of the purchaser. |
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Providing an order is accepted before 11am and the items are in stock it will be despatched the same day, by the method selected.
Orders after 11am will be despatched the following day.
Important:
Delivery times are in 'working days' from the day of desptch, NOT the day of order.
So if an order is taken on Monday before 11am, using standard delivery, it should be despatched Monday afternoon and delivered before 7pm on Wednesday.
If an order is taken after 11am it will be despatched Tuesday afternoon and delivered Thursday before 7pm.
Please Note: There are no Saturday deliveries
Vertical Leisure X-Pole will do its very best to ensure the delivery times as above but no responsibility can be accepted for late delivery which is outside X-Poles control. |
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Please quote your order number and postcode at all times when enquiring about an order.
Please always write your Order number and postcode on the back of any cheques which should be sent to;
Vertical Leisure Ltd
45~47 High Street
Potters Bar
Herts
EN6 5AW
+44 (0)1707 665933 |
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Pole exercise and dance moves require friction between skin and the pole therefore the more exposed skin the better. Shorts and a crop top are ideal, bikini for the more daring.
However, it is important to feel comfortable so wear what you feel comfortable wearing even if you may not be able to do some of the moves due to lack of friction.
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NEVER use body lotions or oils prior to using a pole. This is extremely dangerous as the user could slip off the pole causing serious injury.
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For Pole dancing the more friction on the pole the better so bare feet, dance shoes or boots are best.
However, trainers and or any other comfortable shoes are fine. If using trainers try to use ones with a low friction sole as pole dancing requires you to rotate on the ball of your feet and that can be difficult in trainers.
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A stud finder is an electronic device that lactates solid objects such as joists, beams etc. It senses changes in density of the material it is measuring and either 'beeps' or lights an LED.
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How tight does the adjuster have to be? |
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The X-Pole adjuster needs to be tight but not over tight. Tighten the adjuster and check the X-Pole for movement. Try a spin if there is no movement the X-Pole should be fine. If there is any movement further tighten the adjuster.
It helps to have someone stand on the base to compress the floor whilst tightening the adjuster, espeicially on sprung wooden floors.
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FAQ's
